Cancellation Policy

Last Updated: June 2026

Thank you for shopping with Aura By Arpita.

We understand that sometimes you may need to cancel an order. Please review our cancellation policy below.

Order Cancellation

Customers may request cancellation of an order before it has been shipped or dispatched from our facility.

To request a cancellation, please contact us as soon as possible using the contact details provided below.

Orders Already Shipped

Once an order has been shipped or handed over to the courier partner, it cannot be cancelled.

In such cases, customers may refer to our Refund & Return Policy for information regarding eligible returns or exchanges.

Refund for Cancelled Orders

If a cancellation request is approved before dispatch:

• The full order amount will be refunded to the original payment method.
• Refund processing times may vary depending on the payment provider, bank, or financial institution.

Cancellation by Aura By Arpita

Aura By Arpita reserves the right to cancel an order under certain circumstances, including but not limited to:

• Product unavailability
• Pricing or listing errors
• Suspected fraudulent activity
• Payment authorization issues
• Circumstances beyond our reasonable control

If an order is cancelled by us after payment has been received, a full refund will be processed.

Contact Us

For cancellation requests or assistance regarding your order, please contact us:

Aura By Arpita

Email: care@aurabyarpita.com
Phone: +91 70440 96754
WhatsApp: +91 70440 96754

Business Address:
House No: 100, Swarnapally, Balarambati Road, Kismat Apurbapur,
PO & PS: Singur, Dist: Hooghly,
Pin: 712409, West Bengal, India

Business Hours:
Monday – Saturday: 10:00 AM – 6:00 PM IST