Terms & Conditions - Aura by Arpita

Last Updated: June 2026

Welcome to Aura By Arpita. These Terms & Conditions govern your use of aurabyarpita.com and the purchase of products through our website.

By accessing or using this website, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, please refrain from using our website.

1. About Aura By Arpita

Aura By Arpita is an online store offering Silver Jewellery and Artificial Jewellery products for sale within India and other eligible locations.

Contact Information

Email: care@aurabyarpita.com
Phone: +91 70440 96754
WhatsApp: +91 70440 96754

Business Address:
House No: 100, Swarnapally, Balarambati Road, Kismat Apurbapur,
PO & PS: Singur, Dist: Hooghly,
Pin: 712409, West Bengal, India

2. Acceptance of Terms

By using this website, customers agree to comply with our terms regarding product purchases, payments, shipping, returns, and website usage. Aura By Arpita reserves the right to modify these Terms & Conditions at any time without prior notice.

Continued use of the website following any changes constitutes acceptance of the updated terms.

3. Eligibility

By using this website, you represent that:

You are at least 18 years of age or using the website under the supervision of a parent or legal guardian.
The information you provide is accurate and complete.
You are legally capable of entering into binding agreements.

4. Products and Pricing

We make every effort to display our products, descriptions, specifications, and pricing accurately.

However:

Product colors may vary slightly due to screen settings and photography.
Handmade and artisan jewellery may have slight variations in appearance.
Product availability is subject to change without notice.
We reserve the right to correct pricing errors at any time.

All prices displayed on the website are in Indian Rupees (INR) unless otherwise specified.

5. Orders and Acceptance

Placing an order on our website constitutes an offer to purchase a product.

Aura By Arpita reserves the right to:

Accept or reject any order.
Limit quantities purchased.
Cancel orders suspected of fraud, misuse, or unauthorized activity.

In the event of cancellation after payment has been received, any eligible refund will be processed according to our Refund Policy.

6. Payments

We accept payments through authorized payment gateways and methods made available on the website.

By making a purchase, you confirm that:

You are authorized to use the selected payment method.
The payment information provided is accurate and valid.

Aura By Arpita is not responsible for payment failures caused by banks, payment gateways, network issues, or other third-party systems.

7. Shipping and Delivery

Shipping timelines are estimates and may vary depending on location, courier services, public holidays, weather conditions, or other unforeseen circumstances.

While we strive to ensure timely delivery, Aura By Arpita shall not be liable for delays beyond our reasonable control.

Customers are responsible for providing accurate shipping information. Additional shipping charges resulting from incorrect addresses may be charged to the customer.

8. Returns, Exchanges and Refunds

Returns, exchanges, and refunds are governed by our separate Return & Refund Policy.

Customers should review the applicable policy before making a purchase.

Aura By Arpita reserves the right to reject return or refund requests that do not meet the conditions outlined in the relevant policy.

9. User Accounts

If you create an account on our website, you are responsible for:

Maintaining the confidentiality of your account credentials.
Restricting access to your account.
All activities conducted under your account.

You must notify us immediately if you suspect unauthorized use of your account.

10. Intellectual Property

All content on this website, including but not limited to:

Logos
Product images
Product descriptions
Graphics
Website design
Text content

is the property of Aura By Arpita or its licensors and is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, or used without prior written permission.

11. Prohibited Activities

Users agree not to:

Use the website for unlawful purposes.
Attempt unauthorized access to website systems.
Distribute malicious software or harmful code.
Interfere with website functionality.
Use automated tools to scrape or extract website data.

Violation of these terms may result in suspension or termination of access.

12. Limitation of Liability

To the maximum extent permitted by law, Aura By Arpita shall not be liable for:

Indirect or consequential damages.
Loss of profits or business opportunities.
Delays or interruptions in website availability.
Errors, inaccuracies, or omissions on the website.

Our total liability shall not exceed the amount paid by the customer for the specific product giving rise to the claim.

13. Third-Party Services

Our website may contain links to third-party websites, payment gateways, courier services, or external platforms.

Aura By Arpita is not responsible for the content, policies, practices, or actions of any third-party service providers.

14. Privacy

Your use of the website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

15. Force Majeure

Aura By Arpita shall not be liable for any failure or delay in performing its obligations due to events beyond its reasonable control, including but not limited to:

Natural disasters
Floods
Fires
Government restrictions
Strikes
Pandemic-related disruptions
Internet or telecommunications failures

16. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising from the use of this website shall be subject to the exclusive jurisdiction of the courts located in Hooghly, West Bengal, India.

17. Contact Us

For any questions regarding these Terms & Conditions, please contact us:

Aura By Arpita